TERMS & CONDITIONS

EFFOXCO is a clothing and lifestyle brand offering oversized T-shirts, regular-fit T-shirts, polo T-shirts and customized apparel.

These Terms & Conditions govern your use of our website, purchases, payments and interactions with our services.

By using our website, you confirm that you are legally eligible to make purchases or are using the website with the involvement and permission of a parent or legal guardian where required.

Customers are responsible for maintaining the confidentiality of their account credentials and providing accurate contact and delivery information.

• We aim to display accurate product descriptions, images, colours, sizes and prices.
• Actual product colours may vary slightly depending on screen settings and lighting.
• Customers should refer to our Size Guide before placing an order.
• Product availability may change without prior notice.
• We reserve the right to correct genuine listing errors, subject to applicable consumer protection laws.

• All product prices must be displayed in Indian Rupees (INR).
• Applicable taxes and additional charges will be disclosed before order confirmation.
• Payments are processed through the payment methods displayed at checkout.
• EFFOXCO does not store customers' complete card or UPI credentials.
• An order is subject to successful payment authorization and confirmation.
• Any promotional offer or discount will be subject to its clearly disclosed conditions.

• Customers should verify their order details before completing checkout.
• An order confirmation will be provided through the available communication channel.
• Cancellation requests should be submitted as early as possible.
• Orders already dispatched may not be eligible for cancellation through the normal cancellation process.
• Customers retain all cancellation and refund rights available under applicable law.

• EFFOXCO currently offers delivery within India, subject to serviceability.
• Shipping charges and estimated delivery timelines will be displayed during checkout.
• Delivery timelines are estimates and may be affected by courier delays, weather or other circumstances.
• Customers must provide accurate delivery addresses and contact information.
• Tracking information will be shared when available.
• Any applicable shipping charges must be disclosed before payment.

For further details, customers can refer to our Shipping & Dispatch Policy.

EFFOXCO aims to provide a fair and transparent return experience.

• Customers can request returns or exchanges according to the published Return & Refund Policy.
• Products must satisfy the applicable return eligibility conditions.
• Wrong, damaged, defective or materially different products will be handled in accordance with applicable consumer protection laws.
• Refunds will be processed through the applicable payment method or another agreed lawful method.
• Refund processing times may depend on the payment provider and banking institution.
• Customized products will be handled according to the disclosed customization and return conditions, without limiting statutory consumer rights.

For complete information, please refer to our Return & Refund Policy.

For customized apparel:

• Customers are responsible for providing accurate customization details.
• Customized designs will be produced according to the confirmed specifications.
• Production will begin after the required details and payment are confirmed.
• Any applicable limitations on changes or cancellations after production begins must be communicated before purchase.
• Defective, incorrect or non-conforming customized products will remain subject to applicable consumer rights.

All original EFFOXCO branding, logos, website content, graphics, photographs, product designs and other brand assets are protected by applicable intellectual property laws.

Customers may not reproduce, distribute, commercially exploit or use our intellectual property without prior written permission.

Customers agree not to:

• Use the website for unlawful purposes.
• Submit fraudulent orders or payment information.
• Attempt unauthorized access to website systems.
• Copy or misuse EFFOXCO's intellectual property.
• Submit abusive, misleading or unlawful content.

Nothing in this section limits a customer's lawful right to submit genuine complaints or product reviews.

Customers may submit genuine feedback and reviews about their purchases.

• Reviews should reflect honest experiences.
• False, misleading, abusive or unlawful submissions may be moderated.
• We will not represent paid or incentivized reviews as independent opinions.
• Any material incentive or commercial relationship associated with a review will be disclosed where required.

EFFOXCO may collect and process customer information such as names, email addresses, phone numbers and delivery addresses for legitimate purposes including:

• Processing and delivering orders.
• Managing customer accounts.
• Providing customer support.
• Processing returns and refunds.
• Meeting applicable legal obligations.

Personal information will be handled in accordance with applicable data protection laws and our separate Privacy Policy.

Customers should refer to the Privacy Policy for details about data collection, usage, retention, security and applicable privacy rights.

Our website may use third-party services for payment processing, shipping, analytics and other operational purposes.

Such services may be governed by their own terms and privacy policies.

EFFOXCO will take reasonable steps to work with service providers and address issues within its control.

EFFOXCO will not be responsible for losses arising from circumstances beyond its reasonable control, subject to applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including applicable consumer rights and remedies.

EFFOXCO may update these Terms & Conditions when required due to changes in business operations, services or applicable laws.

Updated terms will be published on this page with a revised Last Updated date.

Changes will not retrospectively remove rights already available to customers under applicable law.

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to the jurisdiction of competent courts and consumer dispute redressal authorities, as applicable under Indian law.

For complaints, questions or concerns regarding purchases, services or these Terms & Conditions, customers may contact our grievance officer.

For general assistance and customer support: