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EFFOXCO CLIENT SATISFACTION GUARANTEELAST UPDATED: 13 November 2026

RETURNS & REFUNDS

We take exceptional pride in the fabric weight, stitching discipline, and style precision of every EFFOXCO piece. If a garment does not meet your expectations, we offer a clear and hassle-free return and exchange process.

RETURN WINDOW

7 CALENDAR DAYS

From the confirmed delivery date reported by our courier partner.

SIZE EXCHANGES

1 COMPLIMENTARY EXCHANGE

Easily exchange for your preferred size (subject to stock availability).

REFUND SETTLEMENT

5 – 7 BUSINESS DAYS

Credited directly to original payment source upon warehouse quality inspection.

Return & Exchange Eligibility

Eligible For Return / Exchange
  • Garment is unwashed, unworn, and unaltered.
  • Original brand tags, barcode labels, and neck tags remain intact.
  • Free of perfume, deodorant stains, pet hair, or smoke odors.
  • Returned in original polybag / protective packaging.
  • Initiated within 7 days of confirmed doorstep delivery.
Strictly Non-Returnable
  • Customized Apparel: Any t-shirt customized via the EFFOXCO Customizer with bespoke graphics, back prints, or custom text.
  • Garments showing signs of wear, washing, stretch, or perfume scent.
  • Garments with removed, torn, or detached brand tags.
  • Requests initiated past the 7-day post-delivery window.

How To Initiate A Return or Exchange

Step 1: Contact Client Care

Email us at effoxco@gmail.com or call / WhatsApp us at +91 6260830659 or +91 7723920271 with your Order Number (e.g. EFF-1024), photos of the garment with tags, and whether you request a size exchange or a refund.

Step 2: Reverse Pickup

Once approved, we will arrange a doorstep courier pickup from your delivery address within 24–48 hours. Please keep the piece safely packed in its original bag with tags attached.

Step 3: Quality Check & Settlement

Once received at our facility, our quality team inspects the piece. Upon passing inspection, your replacement size is dispatched immediately or your refund is initiated back to your original payment method (UPI / Card / Net Banking) within 5–7 business days.

Received a Damaged or Defective Garment?

We inspect every item before packaging. However, if your order arrives damaged, defective, or with manufacturing flaws, please alert us within 48 hours of delivery. We will arrange a complimentary priority replacement or full refund with zero reverse pickup deductions.